Room information

Reporting problems

If you are having problems with your accommodation you will need to contact the correct person. The best way to report an issue is via the College Helpdesk System in myFitz (Raven login required).

Contact the Accommodation and Housekeeping Office for:

  • Linen
  • Cleaning issues
  • Guest room bookings
  • Staying in College outside the residence period (undergraduates)

Contact the Maintenance Department for help with:

  • Broken furniture
  • Heating not working
  • Blocked sinks and toilets
  • Any electrical appliance not working (this applies only to those items that the College provides)
  • Any routine maintenance jobs

If you have any other problems regarding your accommodation you should contact the Accommodation Officer.

See the guide to Residential Life for further information.